MyAvidyne Users Guide
Account Types The MyAvidyne portal includes the following public account types. Primary Customers, OEMs, and Dealers can be created from the registration page, and Umbrella users can be added to other accounts through the Settings tab in the portal. * Primary Customer (also called “Pilot” on the registrati…
Entegra EX5000 Series replacement cost for damaged or stolen units
The general rule for the replacement cost for Entegra's damaged beyond economical repair (BER) or stolen Entegra's from a pilot/shop/aircraft is repair cost X 2. (this is Entegra only) Replacements are not guaranteed to be available by Avidyne. Units purchased from salvage companies, eBay, etc., have no warranty.…
Entegra EX5000 Screen Delamination
In the photo's below, the shading and bubbles are considered delamination, the separation of the sheets that make up the screen. The unit requires service, and extended warranty is highly recommended. Contact your local avionics shop to start the process for sending the unit in for repair.
Entegra EX5000 MFD XM Client Terminated
Pilots seeing the message 'XM Client Terminated' should check the MFD system time: - turn on the avionics - acknowledge the messages - scroll to the Aux page - press the button next to System Time - the MFD system time cannot be more than 3 minutes of UTC - if set to Auto or GPOS, you will need your shop to che…
Entegra EX5000 MFD - constantly reboots
For aircraft with the MFD installed, and the unit is constantly rebooting after the splash screen appears: - Ensure nothing has been changed/modified on the aircraft that would cause this behavior (installing or removing items). - The first line of troubleshooting is to have Compact Flash (CF) card replaced (by a s…
Entegra EX5000 Nav Source Not Communicating
When the Entegra loses the GPS source, you will see the following messages displayed on the screen: This information is in the pilot guide: Pilots may need to work with the shop to troubleshoot why the Entegra has lost this communication.
Entegra EX5000 MFD Cylinder Head Temp (CHT)
The Cylinder Head Temperature (CHT) is found on the Engine tab on the MFD. NOTE: not all MFDs will display CHT, this is based on the aircraft type. Please refer to the appropriate Pilot's Guide. For example: The Piper PA28 will show EGT, but not the CHT The Piper PA32 and PA44 will show EGT and CHT
Entegra EX5000 MFD AUX versus Setup Tab
On older versions of the MFD software the AUX tab might not be visible, you will see the Setup tab. It is highly recommended that MFDs with older versions of MFD software be updated to 8.1.1.
Entegra EX5000 Terrain Databases
For updates to the Terrain information on the Entegra's (EX5000, EX500, etc.) please contact Jeppesen. The terrain update can take upwards of one and a half (1.5) hours, you must have an external power source. If power goes off during the update: The EX500 - your shop will have to call Duncan to have the unit sent …
Entegra MFD EX5000 Charts Tab
Frequently asked questions on Charts: 1) I do not use charts on my MFD, I have a Charts Tab, how do I get rid of Update Required (see photo). If Jeppesen Charts are not installed on the MFD, pilots will need to work with their Avionics Shop. A technician from the shop will need to assist in programming the unit…
